PRIVACY POLICY

Last Updated: May 2026

1. Introduction

Your Car Connect LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

By using our website or submitting your information, you agree to this Privacy Policy.

2. Information We Collect

We may collect:

Personal Information

  • First Name

  • Last Name

  • Phone Number

  • Email Address

  • Service details (vehicle interest, booking info)

Technical Information

  • IP address

  • Device & browser data

  • Website usage data

3. How We Use Your Information

We use your information to:

  • Process bookings and service requests

  • Send appointment confirmations and reminders

  • Provide service updates and follow-ups

  • Respond to inquiries and support requests

  • Improve our services

4. SMS COMMUNICATION

SMS Consent

By submitting your information through our website forms, you may opt in to receive SMS messages from Your Car Connect LLC.

SMS consent is collected through an explicit opt-in checkbox.
Consent is not a condition of purchase.

Types of Messages

If you opt in, you may receive:

Non-Marketing Messages

  • Booking confirmations

  • Appointment reminders

  • Service updates

  • Follow-ups

Marketing Messages

  • Promotions

  • Special offers

  • Service updates

Message Frequency & Charges

  • Message frequency may vary

  • Message & data rates may apply

Opt-Out Instructions

You can opt out at any time:

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

5. DATA SHARING

We do not sell or rent your personal information.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Information may only be shared with trusted service providers (such as CRM, SMS delivery platforms, or booking systems) strictly for operational purposes.

6. Data Security

We implement industry-standard security measures to protect your data.

7. Cookies

We may use cookies to improve user experience and website performance.

8. Your Rights

You may request:

  • Access

  • Correction

  • Deletion

Contact us anytime.

9. Contact Information

Your Car Connect LLC

Address: 11 East Mount Royal Avenue Ste PH, Baltimore, MD 21202

Delivering refined luxury experiences through premium vehicles, exceptional service, and unmatched attention to detail. Every journey is thoughtfully designed to reflect elegance, comfort, and a standard of excellence you can trust.

© Copyright 2026. The Car Connect LLC. All Rights Reserved.